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Towards a Consensual Framework of Emotional Labor

Volume : Vol 6, 2018

Publication Date : 2019-01-08

Keywords : emotional labor,emotion regulation,surface acting,deep acting

Abstract :

 

Emotional labor is an important phenomenon of study in the field of industrial and organizational psychology as it is known to affect a myriad of organizationally-relevant outcomes such as job satisfaction and organizational commitment. However, researchers examining the process of emotional labor have yet to agree upon a single, common framework and nomenclature. As such, the field is speckled with piecemeal findings and inconsistent usage of terminologies which only serve to undermine our understanding of the phenomenon at hand. This paper attempts to reconcile discrepant usage of terminologies, considers and integrates current knowledge of emotional labor, and proposes a general framework of the process of emotional labor.

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Locus of Control, Marital Satisfaction and Marital Stability among Newlyweds

Joki Perdani Sawai,Rumaya Juhari , Rojanah Kahar , Zanariah Ismail, Rezki Perdani Sawai

Volume : Vol 6, 2018

Publication Date : 2018-12-17

Keywords : locus of control, marital satisfaction, marital stability, newlyweds

Abstract :

 

The present study examined the relationship between locus of control with marital satisfaction and marital stability in a sample of 278 newlyweds. Participants completed the Demographic Information Sheet, The Internality, Powerful Others, and Chance (IPC) Scale, Kansas Marital Satisfaction Scale (KMSS) and Marital Instability Index (MII). Correlation analysis was employed to assess relationships among the variables. Result indicated that there is a negative significant relationship between external locus of control and marital satisfaction, but there is no significant relationship between internal locus of control and marital satisfaction. Whereas, there is no significant relationship between both locus of control with marital stability.  This study incongruent with past research and contributes to the new findings on locus of control.

 

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KAJIAN PERMASALAHAN YANG DIHADAPI OLEH PELAJAR- PELAJAR TINGKATAN EMPAT DI SEKOLAH MENENGAH MERSING BERASASKAN SENARAI SEMAK MOONEY: SATU KAJIAN LANJUTAN

Azizi Yahaya, Koay Ting Yin, Ismail Maakip, Peter Voo, Sabihah Binti Sapuan

Volume : Vol 6, 2018

Publication Date : 2018-12-17

Keywords : Pencapaian Akademik,Permasalahan Agama ,Moral ,Kerjaya

Abstract :

Dalam kajian ini penyelidik ingin melihat permasalahan yang paling utama,  pencapaian akademik pelajar dalam PMR serta mengenal pasti perbezaan permasalahan yang dihadapi berdasarkan demografi pelajar. Kajian dilakukan ke atas 186 orang responden menggunakan soal selidik yang diterjemah daripada MPCL yang dibahagikan kepada dua bahagian. Bahagian A melibatkan demografi pelajar dan bahagian B melibatkan maklum balas pelajar terhadap elemen permasalahan. Maklum balas yang diterima dianalisis menggunakan perisian SPSS versi 14.0. Statistik deskriptif seperti frekuensi, peratusan, min dan sisihan piawai serta statistik inferensi seperti ujian-t telah digunakan dalam kajian ini. Nilai kebolehpercayaan Alpha Cronbach adalah α = .895. Hasil kajian menunjukkan tahap permasalahan yang dihadapi oleh pelajar-pelajar di sekolah menengah daerah Mersing berada pada tahap sederhana (min = 3.20). Permasalahan akademik dan kerjaya merupakan permasalahan yang paling utama (min = 3.82) serta tidak terdapat perbezaan permasalahan pelajar mengikut jantina, bangsa dan lokasi sekolah tetapi terdapat perbezaan permasalahan agama dan moral mengikut bangsa (k = .01 < α = .05) dan terdapat perbezaan permasalahan persekolahan yang dihadapi oleh pelajar-pelajar yang dikaji mengikut jantina (k = .004 < α = .05) dan lokasi sekolah (k = .002 < α = .05). Ini bermakna pelajar-pelajar tingkatan empat di sekolah menengah daerah Mersing perlu dibantu bagi mengurangkan permasalahan akademik dan kerjaya, serta tumpuan boleh diberi bagi permasalahan agama dan moral mengikut bangsa dan persekolahan mengikut lokasi sekolah.

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The Mediating Effect of Emerging Adulthood Experiences on The Relationship Between Parental Attachment and Social Adjustment in The University

Walton Wider Murnizam Hj. Halik Mazni Mustapha,Ferlis Bullare@Bahari

Volume : Vol 6, 2018

Publication Date : -0001-11-30

Keywords : Emerging Adulthood Experience, Parental Attachment, Social Adjustment, Emerging Adult

Abstract : A mediation model was proposed to analyse the relationship between parental attachment and social adjustment. Specifically, this study aims to contribute and fill a gap in the emerging adulthood literature by analysing the mediating role of emerging adulthood dimensions (identity exploration, instability/negativity, self-focused, possibilities/experimentation, feeling “in- between”). Thus, a variance-based structural modelling via partial least squares was employed to analyse the hypothesized relationships. Data was gathered from 568 freshmen from a public university in the Western region of Malaysia. The results show that only self-focused is a significant mediator in the relationship between parental attachment and social adjustment. Practical contribution was discussed particularly among counsellors and academicians who work with emerging adult clients.

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